Last Updated: October 6, 2026
These Terms and Conditions (“Terms”) govern your access to and use of the websites, application, ordering systems, managed hosting services, and done-for-you creative, design, and development services offered under the 1to30 brand.
1to30 is operated by Illumento LLC, a Wyoming limited liability company (“1to30,” “Company,” “we,” “us,” or “our”).
By creating an account, placing an order, subscribing to a plan, submitting a project brief, or otherwise using the Services, you agree to these Terms.
The Services are intended exclusively for businesses, entrepreneurs, advertisers, agencies, professionals, and other persons purchasing for commercial or professional purposes.
By using the Services, you represent that:
The Services are not directed to consumers. If mandatory law nevertheless gives you rights that cannot legally be waived, nothing in these Terms excludes those rights.
1to30 is a done-for-you creative and web production studio. Depending on your order, the Services may include:
The exact scope, quantity, price, delivery target, add-ons, subscription terms, and other project-specific details are shown on the applicable order page and confirmed during checkout or in your order confirmation (“Order Confirmation”).
If an Order Confirmation conflicts with these Terms regarding the specific commercial scope or price of an order, the Order Confirmation controls for that order. These Terms control all other matters.
Marketing pages, examples, mockups, testimonials, and illustrations are descriptive and do not expand the scope stated in your Order Confirmation.
New customer projects are typically introduced through a 1to30 partner (for example a referral partner or reseller), who may prepare a preview and propose a project scope and price. Where a scope and price confirmation is issued before checkout, the confirmed scope and price are shown on the order page and in your Order Confirmation. Website Redesign Services, Landing Page Services, and Ad Creative Services can each be ordered on their own; a landing page or ad creative order does not require a website build. Existing customers may order additional Services from their account. Website direction phases begin with three personalized directions; the 30-direction concept phase described in Section 7.1 is optional.
Some Services require an account.
You agree to provide accurate, current, and complete information and to keep your account details updated. You are responsible for safeguarding your login credentials and for activity performed through your account.
You must promptly notify us at [email protected] if you suspect unauthorized access.
Our process is primarily asynchronous. You authorize us to communicate with you through your account, email, project forms, and other electronic channels. You are responsible for monitoring the email address connected to your account.
Submitting an order is an offer to purchase the selected Services. An order is accepted when payment is authorized and we issue an Order Confirmation or begin performance.
We may decline or cancel an order before production begins, including where:
If we cancel an order before beginning production, we will refund amounts paid for the cancelled portion.
Unless expressly stated otherwise:
Unless the Order Confirmation expressly states otherwise, orders are payable in full at checkout before production begins. This applies to concept phases, complete landing page builds, one-time creative campaigns, and add-ons ordered outside a milestone build.
Complete website builds under Section 7.2 are one binding order for the full project total, payable in three milestone payments unless the Order Confirmation states otherwise: 40% at order before development begins, 30% when the agreed website is ready for your review on staging, and 30% after your documented approval and before publication. Agreed one-time extras selected at checkout are part of the project total and are split across the same milestones in whole cents, with the final milestone carrying any rounding balance. An eligible concept credit is applied once, to the first milestone payment. Care plans are never part of the build milestones and are charged as described in Section 12.
Recurring subscription and hosting fees are charged at the beginning of each billing cycle in accordance with Sections 5.3 and 12.
Payments are processed by Stripe or another payment provider identified at checkout.
You authorize the payment provider and us to charge the payment method you provide for:
We do not store complete payment-card numbers.
If a payment fails or is reversed, we may pause production, withhold delivery, suspend hosting, revoke access, or terminate the affected Services until all outstanding amounts are paid.
You remain responsible for amounts properly incurred before cancellation or suspension.
You may request a free set of three personalized ad directions for one brand and one campaign brief. No payment card is required where the checkout or order page states that the preview is free.
Unless the checkout states otherwise:
Free direction sets are intended as a one-time preview for a genuine project. We may limit duplicate, automated or abusive free requests based on the project, website, email address, account or other reasonable anti-abuse signals.
A one-time creative campaign generally costs $499 and includes:
Where all three ratios are included, each of the 30 concepts may be exported in 1:1, 4:5, and 9:16 formats, resulting in 90 exported files. The ratio exports are versions of the 30 concepts and do not constitute 90 separate creative concepts.
A new offer, brand, materially different audience, or materially different campaign request may require a separate campaign.
Unless expressly included:
Creative Growth is an optional recurring ad-creative service. It is priced per brand, not per website or landing page.
Unless the Order Confirmation states otherwise, the current plans are:
Plans renew automatically each billing cycle until cancelled. By subscribing, you authorize us to charge the recurring plan price and applicable taxes to your payment method at the beginning of each billing cycle, or as otherwise stated at checkout. Where Creative Growth is added to a website-build order, billing begins when the website launches if that is how checkout is implemented for that order.
On an active Creative Growth plan, unused campaign credits carry over when the subscription renews for that billing cycle. Carryover is limited to one extra month of the plan’s then-current monthly allowance, so the balance after renewal cannot exceed two months of that allowance. Credits do not carry over when you first subscribe or when you change plans — those events set the balance to the plan’s monthly allowance. After cancellation, there is no further renewal and unused credits no longer roll over.
The Order Confirmation states the campaign quantity and brand coverage. Unless we expressly agree otherwise in writing:
You may cancel a Creative Growth plan through any available account-cancellation function or by emailing [email protected] before the next renewal date. Cancellation takes effect at the end of the current paid billing cycle.
Plan upgrades may take effect immediately and may result in a prorated or additional charge. Downgrades normally take effect on the next renewal date.
We may change future subscription prices by giving reasonable advance notice. A new price does not apply before the effective date stated in the notice.
Available add-ons may include:
Add-ons modify only the scope expressly described in the Order Confirmation.
Standard production targets do not carry a missed-deadline refund. Where an express-delivery add-on expressly promises a refund of the express fee if we miss the applicable deadline for reasons within our control, your remedy is limited to a refund of that express fee. The underlying order remains valid and payable.
The landing page direction phase may begin with 3 free visual directions. Get All 30 generally includes 30 visual directions for one landing page, one offer, one audience, and one primary call to action.
The concepts are visual explorations. They are not 30 coded, production-ready, or fully refined landing pages.
The concept fee:
If you select a direction and purchase the complete build, the full remaining balance is payable at checkout before development begins, unless we expressly agree otherwise in writing.
Unless the Order Confirmation states otherwise, a complete landing page includes:
Unless separately agreed, it does not include:
The website direction phase begins with 3 personalized visual homepage directions. Get All 30 is an optional extension and generally includes 30 visual homepage directions based on the materials, existing website, brand assets, and project brief supplied by you.
The concepts are visual explorations, not 30 coded websites.
The concept fee:
If you select a direction and purchase the complete website build, you place one binding order for the full project total, payable in the three milestones described in Section 4.3: 40% at checkout before development begins, 30% when the agreed website is ready for your review on staging, and 30% after your documented approval, before publication. The website is published after the full build payment has been received. A due milestone that is not paid is treated as a failed payment under Section 4.5.
Unless the Order Confirmation states otherwise, the complete website includes:
If the package includes “up to” a specified number of pages, the price is for the package as a whole and is not reduced if you choose to use fewer pages.
Additional pages and additional services are separately chargeable at the rate stated at checkout. The rate for additional pages is the same whether or not the Editable WordPress CMS add-on is purchased.
Unless separately agreed, a website build does not include:
Where the Editable WordPress CMS add-on is purchased at checkout, and by way of exception to the CMS exclusions in Section 7.2:
You must provide complete, accurate, and usable project materials, including as applicable:
You represent and warrant that:
We are not responsible for delays, errors, or additional costs caused by incomplete, inaccurate, late, inaccessible, or unsuitable Customer Materials.
Any delivery time begins only after:
Delivery periods displayed as “48 hours,” “24 hours,” “3–5 business days,” “7–10 business days,” “2–3 weeks,” or similar are production targets unless expressly described as guaranteed.
Delivery times may be affected by:
If you do not provide requested information, feedback, or approval within 30 days, we may place the project on hold.
Projects inactive for 90 days may be closed. Restarting a closed project may require a new production slot, revised timing, or a reactivation fee.
Unless expressly stated otherwise:
For landing pages and websites, one revision round means one consolidated set of reasonable changes to the refined selected direction. It does not mean unlimited individual messages or repeated redesigns.
You must inspect deliverables promptly. A deliverable is deemed accepted if you do not notify us of a material failure to match the purchased scope within seven calendar days after delivery.
For complete website builds paid in milestones, the third milestone becomes due on your documented approval recorded in your account. The seven-day review period above does not by itself trigger a milestone payment or the publication of your website.
Acceptance does not prevent you from reporting a hidden technical defect that could not reasonably have been identified during the review period.
Because the Services are customized and production may begin shortly after payment, the following rules apply unless mandatory law requires otherwise.
You may request cancellation before production begins. If we confirm that no custom work has begun, we may cancel and refund the affected order.
Once research, planning, concept generation, creative production, design, development, copy work, or another custom production activity has begun:
Recurring subscription and monthly hosting charges are non-refundable once a billing cycle begins. Cancellation stops future renewals but does not normally produce a prorated refund for the current cycle.
Unused campaign credits, unused content-edit allowances, unused monthly hosting time, and unused plan capacity are not refundable or exchangeable.
Where a prepaid annual Care term is purchased, you may cancel at any time and we will refund the remaining unused full months of that prepaid term.
The refund is calculated as the amount actually paid for the prepaid term, divided by the number of months the term covers, multiplied by the number of remaining unused full months. The month in which cancellation takes effect is treated as used and is not refunded.
Where a prepaid term is cancelled, hosting ends at the effective date of cancellation. Section 12 governs export and migration.
If we materially fail to provide a paid deliverable and do not correct the failure within a reasonable time after written notice, we may, at our option:
Where an express option specifically includes a missed-deadline refund, only the express fee is refundable unless the Order Confirmation expressly provides another remedy. Standard production targets do not carry a missed-deadline refund.
Before initiating a chargeback or payment dispute, you agree to contact [email protected] and provide a reasonable opportunity to investigate and resolve the issue.
Fraudulent or abusive payment disputes may result in suspension, termination, collection activity, and recovery of permitted costs.
Where managed hosting is included or purchased:
The Care plan selected at checkout begins when the finished website or landing page launches. Nothing is charged for Care during the concept or production phase. Where an annual Care term is selected at checkout, the annual fee is charged when the finished website launches and the twelve-month period begins on that date; annual Care is not charged as part of the build payment.
Care plans renew automatically on a monthly or annual basis, as stated at checkout. You authorize us to charge the recurring fee unless you cancel before the renewal date.
If a Care plan is cancelled, the website or landing page may be suspended or taken offline at the end of the paid period unless hosting is renewed or an export is requested under Section 12.3.
Managed hosting may include items such as hosting infrastructure, SSL/CDN configuration, monitoring, deployments, rollback capability, form-delivery monitoring, and correction of technical defects, as described in the applicable order.
We do not guarantee uninterrupted availability or delivery of every form submission or third-party integration.
Hosting and Care is provided in the tiers and at the prices stated at checkout. Unless the Order Confirmation states otherwise:
We may change the price of a Care plan for future billing cycles by giving reasonable advance notice.
On written request, we provide one export of your live site free of charge, in the format in which it is hosted: a static export of the published files for static builds, or a standard WordPress export together with a database dump for WordPress builds.
An assisted migration to a third-party host is available for the fee stated on our website at the time of the request.
Your domain remains yours at all times. Section 13 governs standalone production files, source code, and internal production materials, which are not part of the free export.
We may suspend a hosted project where reasonably necessary to address:
Creative Growth may be added to a website-build order as an optional per-brand ad-creative subscription. It is not a search, SEO, or article-production service. Scope, prices, and campaign quantities are described in Section 5.3 and at checkout.
Where added to a website-build order, Creative Growth starts when the website launches if that is how billing is implemented at checkout. Ad-account setup, media buying, targeting, and campaign management are not included unless separately agreed in writing.
Google & AI Visibility article packages are not part of the current standard offer.
This section does not affect your right to a free export of your live site under Section 12.3.
A standalone production-file or source-code handoff beyond that export is included only where expressly stated in the Order Confirmation or purchased as an add-on.
A handoff may exclude:
After a handoff or export, you are responsible for deployment, hosting, security, maintenance, backups, third-party licenses, and future technical operation unless you separately purchase support.
You retain ownership of your Customer Materials.
You grant us a worldwide, non-exclusive, royalty-free license to host, copy, modify, reproduce, display, transmit, and otherwise use the Customer Materials as reasonably necessary to:
This license ends when it is no longer reasonably necessary, subject to backups, legal retention requirements, and the portfolio rights below.
After full payment, you own the project-specific final exported ad creatives delivered under the applicable order.
Editable source files, working files, prompts, intermediate files, internal production materials, and production systems are not included unless expressly stated.
After full payment, you own the project-specific final visual design, customer-facing content created specifically for you, and other final deliverables identified as owned deliverables in the Order Confirmation.
Our pre-existing materials and reusable production elements remain ours, including:
To the extent our pre-existing materials are embedded in a fully paid deliverable, we grant you a perpetual, worldwide, non-exclusive license to use them as part of that deliverable for your business.
Possession of complete source files or a standalone deployable export is governed by Sections 12.3 and 13.
Unless expressly stated otherwise:
Deliverables may include or depend on third-party fonts, libraries, embeds, stock assets, open-source software, or other licensed materials.
Those materials remain subject to their applicable licenses. You are responsible for purchasing or maintaining any customer-side license identified as necessary, including after an export or migration.
Unless we expressly agree otherwise in writing:
Unless you notify us in writing before delivery that the project is confidential, you grant us permission to display final publicly launched or publicly used deliverables, your business name, and your logo in our portfolio, case studies, proposals, social media, and promotional materials.
We will not intentionally publish confidential performance data or non-public business information without permission.
We may use employees, independent contractors, designers, developers, service providers, software tools, automation, and artificial-intelligence-assisted systems to perform the Services.
You acknowledge that:
We remain responsible for delivering the contracted Services, subject to these Terms.
Where a deliverable includes AI-generated or AI-manipulated image, audio, or video content for which disclosure is required under applicable law, we apply the required disclosure and, where the production tool supports it, embed machine-readable provenance metadata.
You agree:
Where you modify, re-export, or combine a deliverable after delivery, you are responsible for the disclosure obligations applicable to the modified version.
Each party may receive non-public business, technical, customer, commercial, or project information from the other party (“Confidential Information”).
The receiving party will:
Confidential Information does not include information that:
You may not use the Services to create, host, publish, distribute, or promote content that:
We may refuse or stop work that we reasonably believe violates this section.
You are responsible for the legality and compliance of your own website, landing page, advertising, forms, analytics, cookies, claims, marketing communications, and data collection.
This includes responsibility for providing and maintaining, where required:
We may implement text, scripts, tags, or tools supplied or approved by you, but we do not provide legal advice or certify compliance.
Where we process personal data on your behalf through a hosted website, landing page, form, or integration:
We may use subprocessors to provide hosting, infrastructure, email, security, storage, support, and other technical functions.
Creative, advertising, conversion, search, and business results depend on many factors outside our control.
We do not guarantee:
Statements such as “built to convert,” “find your winner,” “conversion-focused,” or similar language describe the objective and methodology of the Services and are not guarantees of a particular result.
You are responsible for testing, publishing, monitoring, and deciding whether and how to use the deliverables.
The Services may integrate with or depend on third-party services such as:
We are not responsible for third-party services, policies, pricing, outages, suspensions, API changes, account decisions, or discontinuation.
Your use of third-party services is subject to their separate terms and policies.
We may suspend or terminate access to the Services where:
Where reasonably possible, we will provide notice and an opportunity to correct the issue.
Termination does not affect accrued payment obligations, ownership provisions, confidentiality obligations, disclaimers, liability limitations, or other provisions intended to survive.
To the maximum extent permitted by law, the Services are provided “as is” and “as available.”
We disclaim all implied warranties, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, uninterrupted availability, and error-free operation.
We do not warrant that:
Nothing in these Terms excludes a warranty or right that cannot legally be excluded.
To the maximum extent permitted by law:
The limitations apply regardless of legal theory and even if a party was advised that damages were possible.
Nothing limits liability that cannot legally be limited, including liability for fraud, fraudulent misrepresentation, or willful misconduct where applicable.
You will defend, indemnify, and hold harmless Illumento LLC, 1to30, and their officers, employees, contractors, and service providers from third-party claims, damages, losses, liabilities, penalties, and reasonable costs arising from:
We will promptly notify you of a covered claim and reasonably cooperate in the defense. You may not settle a claim in a manner that admits fault by us or imposes obligations on us without our written approval.
Neither party is liable for delay or failure caused by events beyond its reasonable control, including natural disasters, war, terrorism, civil unrest, labor disputes, epidemics, government action, power failures, internet failures, cyberattacks, provider outages, platform failures, or supply interruptions.
Payment obligations for Services already provided are not excused.
These Terms and any dispute, claim, or matter arising out of or in connection with them or the Services are governed exclusively by the laws of the State of Wyoming, United States, without regard to conflict-of-law rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
The state and federal courts located in Wyoming, United States have exclusive jurisdiction and venue over any dispute arising out of or in connection with these Terms or the Services, regardless of your location, place of residence, place of business, or the location where the Services are used.
Each party irrevocably:
Before filing a claim, the parties agree to make a good-faith attempt to resolve the dispute through written communication for at least 30 days.
Nothing in this section prevents either party from seeking injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property or confidential information.
We may update these Terms to reflect changes in our Services, operations, technology, or legal obligations.
The updated Terms will be posted with a revised “Last Updated” date.
Changes apply prospectively. Material changes affecting active subscriptions may also be communicated by email or through the account.
The terms accepted when a one-time order was placed continue to govern that order unless both parties agree otherwise or a change is required by law.
These Terms and the applicable Order Confirmation form the entire agreement regarding the purchased Services and replace prior discussions about their subject matter.
You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, restructuring, financing, or sale of all or part of our business.
If any provision is unenforceable, it will be modified to the minimum extent necessary, and the remaining provisions will remain effective.
A failure to enforce a provision is not a waiver.
Headings are for convenience only.
Electronic records and signatures have the same effect as paper records and signatures where permitted by law.
Questions about these Terms may be sent to:
Illumento LLC, doing business as 1to30
Email: [email protected] Registered address: 5830 E 2nd St, Ste 7000 #21220, Casper, Wyoming 82609 US
