Last Updated: September 7, 2026
This Privacy Policy explains how Illumento LLC, doing business as 1to30 (“1to30,” “we,” “us,” or “our”), collects, uses, discloses, stores, and protects personal information.
It applies when you:
The controller responsible for personal information described in this Privacy Policy is:
Illumento LLC, doing business as 1to30 Email: [email protected] Registered address: 5830 E 2nd St, Ste 7000 #21220, Casper, Wyoming 82609 US
Where we process personal information solely on behalf of a customer through a customer website, landing page, form, or integration, that customer is generally the controller and we act as its processor or service provider. Section 15 explains this distinction.
Depending on how you interact with us, we may collect the following categories of information.
This may include:
This may include:
You are responsible for keeping your account credentials confidential.
This may include:
Complete card numbers are processed by our payment provider and are not stored by us.
When you purchase or use our Services, we may collect information and files such as:
Project materials may contain personal information about you, your employees, customers, contractors, testimonial providers, or other individuals.
You must have all necessary rights and permissions before providing personal information or other content to us.
Please do not provide health information, government identifiers, financial-account credentials, biometric information, children’s data, or other sensitive personal information unless we have expressly agreed in writing that it is necessary and permitted.
We collect information when you communicate with us, including:
When you use our websites or application, we and our providers may automatically collect:
We may collect:
We may receive information from:
When a referral partner creates a client preview, or when someone opens a personal preview link, we may collect:
A partner can see the preview they created and its status. They do not receive payment-card details. Public sample and personal preview pages are not indexed for search.
We use personal information for the following purposes.
This includes using information to:
We use information to:
We may send:
Transactional messages are not marketing messages and may be sent where necessary to perform our contract with you.
We may use information to:
We use information to:
Subject to applicable law and your choices, we may use information to:
You may unsubscribe from marketing emails using the link included in the message.
We may use information to:
Where the GDPR, UK GDPR, or similar law applies, we rely on one or more of the following legal bases.
Performance of a contract
We process information where necessary to:
Legitimate interests
We may process information for legitimate business interests such as:
We consider the nature of the information, the expected impact on individuals, and available safeguards before relying on legitimate interests.
Consent
We rely on consent where required, including for:
You may withdraw consent at any time. Withdrawal does not affect processing that occurred before withdrawal.
Legal obligations
We process information when necessary to comply with tax, accounting, corporate, regulatory, law-enforcement, and other legal obligations.
Legal claims and other permitted grounds
Where applicable, we may process information to establish, exercise, or defend legal claims or under another ground permitted by applicable law.
We may use employees, contractors, designers, developers, software platforms, automation tools, and artificial-intelligence-assisted services to help provide the Services.
Project Content may be processed through these tools where reasonably necessary to:
We take reasonable steps to limit disclosure to information necessary for the relevant task and to use providers subject to contractual, confidentiality, security, or data-protection obligations.
You should not upload sensitive personal information or confidential information that is unnecessary for the project.
AI-assisted tools may produce outputs based on patterns in their underlying systems. We do not use automated systems to make decisions about individuals that produce legal or similarly significant effects.
We do not sell Project Content and we do not provide it to third parties for the purpose of training their models.
Where a provider offers a setting, plan, or contractual option that excludes submitted content from model training, we use that option. Some providers may nevertheless retain content for a limited period for abuse monitoring or security purposes under their own terms.
Where a deliverable includes AI-generated or AI-manipulated image, audio, or video content for which disclosure is required under applicable law, we apply the required disclosure and, where the production tool supports it, embed machine-readable provenance metadata.
Provenance metadata describes how a file was produced. It is technical information about the file and is not used by us to profile individuals.
Your obligations regarding these disclosures are set out in our Terms and Conditions.
Payments are generally processed by Stripe.
When you make a payment, Stripe may collect and process information including:
Stripe processes this information under its own privacy terms and may act as an independent controller for some payment-processing purposes.
We generally receive transaction status, payment method type, limited card information such as the last four digits, billing details, and transaction identifiers. We do not receive or store your complete card number.
Where you manage payment methods, invoices, or billing details through a payment provider’s customer portal, that portal is operated by the provider and is subject to the provider’s own privacy terms.
We may disclose personal information to the following categories of recipients.
These providers help us host websites, applications, databases, files, content-delivery systems, monitoring services, and backups.
These providers process payments, subscriptions, invoices, fraud checks, refunds, and billing communications.
These providers help us send transactional messages, support communications, project updates, and marketing emails.
Subject to your cookie choices and applicable law, analytics providers help us understand website traffic, product usage, and performance.
Our product analytics are provided by PostHog (PostHog Inc., United States). Event data such as page views, button clicks, preview opens and checkout steps may be processed in the United States. We may also use Google Analytics or similar services. Non-essential analytics are subject to your cookie choices where required.
Subject to your choices and applicable law, we may use services such as Google advertising technologies, the Meta Pixel, or similar platforms to:
We may disclose or receive identifiers and transaction information necessary to attribute referrals, prevent fraud, calculate commissions, and administer an affiliate program.
We may use:
Where an account belongs to a business, information may be visible to authorized users, administrators, or representatives of that business.
We may disclose information where reasonably necessary to:
Information may be disclosed in connection with a merger, financing, acquisition, restructuring, insolvency, sale, or transfer of some or all of our business or assets.
A recipient will be permitted to use personal information only in a manner consistent with this Privacy Policy unless it provides a new notice.
We do not sell personal information to third parties for money.
Our use of advertising cookies or advertising partners may, under some privacy laws, be considered:
Where applicable, you may opt out through:
We do not knowingly sell or share personal information belonging to children.
We use cookies, pixels, local storage, tags, scripts, and similar technologies.
These technologies support functions such as:
Where permitted by law, these may operate without optional consent because they are necessary to provide a requested service.
These technologies remember selections and preferences and provide enhanced functionality.
Analytics technologies help us understand:
Advertising technologies may help us:
Affiliate and referral cookies may identify the referring partner and attribute a qualifying purchase during the applicable attribution period.
Where required by law, we do not activate non-essential analytics or advertising technologies until you make a valid choice.
You can use our cookie-preference tool to accept, reject, or change optional cookie categories at any time.
You may also control certain technologies through your browser or device settings. Blocking cookies may affect website or account functionality.
Withdrawing consent does not affect processing that lawfully occurred before withdrawal.
Illumento LLC is a United States company. Personal information may be processed in the United States and in other countries where we or our providers operate.
These countries may have different data-protection laws from your country.
Where required by applicable law, we use an appropriate transfer mechanism or safeguard, which may include:
You may contact us for additional information about safeguards applicable to your information.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including contractual, operational, security, tax, accounting, and legal purposes.
Retention depends on the type of information and context.
Generally:
Where hosting ends, an export of the hosted site may be requested as described in our Terms and Conditions. After the transition period, hosted site data and its backups are deleted in the ordinary course.
We may retain information for longer where:
When information is no longer required, we delete it, anonymize it, or securely isolate it until deletion is possible.
We use reasonable technical and organizational measures designed to protect personal information.
Measures may include:
No online system, transmission method, or storage system is completely secure. We cannot guarantee absolute security.
You are responsible for:
Your rights depend on your location and the law that applies.
We may need to verify your identity before completing a request. We may deny or limit a request where permitted by law, including where it would adversely affect another person’s rights, reveal confidential information, or conflict with a legal retention obligation.
Subject to applicable conditions, you may have the right to:
Where processing is based on consent, you may withdraw consent at any time.
Where processing is based on legitimate interests, you may object based on your particular situation. You may object to direct marketing at any time.
Where the California Consumer Privacy Act applies, California residents may have rights to:
We do not use or disclose sensitive personal information for purposes that require a limitation right unless stated otherwise.
An authorized agent may submit a request where permitted by law. We may request proof of authorization and identity verification.
Residents of other states may have rights to access, correct, delete, obtain a copy of, or opt out of certain processing of personal information, subject to applicable law.
Where applicable Canadian privacy law applies, you may request access to personal information we hold about you, request correction, withdraw consent subject to legal or contractual restrictions, and raise a privacy complaint.
Where applicable law applies, you may request access to and correction of your personal information and may raise a complaint about our handling of it.
Send requests to:
Please include:
Do not send government identification unless we specifically request it as part of a proportionate verification process.
Where applicable law gives you a right to appeal a denied privacy request, you may appeal by replying to our decision or emailing [email protected] with the subject line “Privacy Appeal.”
You may unsubscribe from marketing emails using the unsubscribe link in the message or by contacting us.
Even after unsubscribing, we may send non-marketing communications related to:
1to30 may host or maintain websites and landing pages on behalf of business customers.
For personal information collected through a customer’s website, landing page, form, analytics tools, advertising tags, CRM, or other integration:
Where a hosted site includes an administration area, the customer is responsible for the accounts it creates, the access it grants, and the conduct of the users it authorizes.
We process this information to:
We may refer a request to the relevant customer where the customer is responsible for responding.
Customers must not use our hosted Services to collect highly sensitive information unless we have expressly approved the use case in writing and appropriate safeguards are in place.
Where we act as a processor or service provider for a customer, we will:
The customer authorizes the use of subprocessors necessary to provide hosting, cloud infrastructure, communications, security, analytics, development, and support services.
If legally required, the parties will enter into additional data-processing or international-transfer terms.
The Services are intended for business users who are at least 18 years old.
We do not knowingly collect personal information directly from children.
If you believe a child has provided personal information to us, contact [email protected] so we can investigate and take appropriate action.
Our Services may link to or integrate with third-party websites, platforms, tools, and services.
Their privacy practices are governed by their own policies. We are not responsible for third-party privacy, security, content, or practices.
We encourage you to review the privacy information of services you choose to use.
We may update this Privacy Policy to reflect changes in:
We will post the updated policy with a revised “Last Updated” date.
Where required by law, we will provide additional notice or request renewed consent.
This Privacy Policy forms part of our contractual relationship with you and is subject to our Terms and Conditions.
Any dispute, claim, or matter arising out of or in connection with this Privacy Policy is governed exclusively by the laws of the State of Wyoming, United States, and is subject to the exclusive jurisdiction and venue of the state and federal courts located in Wyoming, as set out in our Terms and Conditions, regardless of your location, place of residence, or place of business.
This section does not remove any right you may have to contact a data-protection or privacy regulator, as described in Section 21.
For privacy questions, requests, or complaints, contact:
Illumento LLC, doing business as 1to30
Email: [email protected]
We will review privacy complaints and respond within the period required by applicable law.
You may also have the right to submit a complaint to the data-protection or privacy regulator in your country, state, or region.